-Our showroom is open to the public and located in
428, Mehrauli-Gurgaon Rd, Ghitorni, New Delhi, Delhi 110030

Monday to Saturday 

10 am to 7 pm

*Note that all products listed online may not be available for purchase in store due to limited inventory.

-We are currently unable to offer “ship to store” services, or curbside pickup. However, purchases can be made at our showroom.

-For security reasons we do accept payment by phone.

• Most orders are processed within one to two business days (processing time does not include weekends and major holidays).
• Orders placed on Saturday and Sunday will begin processing the following business day.
• Orders with Priority Shipping (Second Day and Overnight) will be processed the same day if received by 12:00 PM EST
• Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

-Please allow up to 3-7 business days for us to receive and process your return. You can always contact us at Help@thecocktailshop.in with any questions.

-Once the refunds are processed please allow 3-5 business days for the funds to appear back to the original payment method. Depending on your financial institution, it may take longer.

-Sorry, we do not provide an exchange option at this time.  Although, products can be returned for a refund.

-Our gift cards are electronic only and are available for immediate use after purchase. Once your order has been confirmed, you will receive an email with your gift card information.

-Most of our Stainless Steel products are dishwasher safe. Please refer to the specific product page for more information. Please note, any plated items are not recommended for dishwashers and should be handled with care. 

-Once your order has been placed it cannot be modified or canceled.  Our shipping team moves fast and prides themselves on our quick turn around for order fulfillment.  Please double check your order items and shipping address when completing your order.

-Contact us at Help@thecocktailshop.in with a description & photo of the affected product.

-Please contact our customer service team within (30) days of the ship date. 

-We encourage you to sign up for the product alert on our website. 

-Our products are manufactured in Europe, Asia and the United States. For a specific product please contact us at info@cocktailkingdom.com.

-We regret that we are unable to offer shipping to P.O. Box addresses at this time.

-Standard shipping to APO, FPO and DPO addresses is available.  Due to delivery handling time some destinations may take up to 21 days.  Please contact us at Help@thecocktailshop.in for more details if you wish to ship to a military address.

-Contact us at Help@thecocktailshop.in or call us at 212-647-9166 immediately!  Our shipping team moves fast so we cannot guarantee the change can be made, but we will do our best.

-Please contact at Help@thecocktailshop.in

-An automated email is sent when your order has been successfully processed. Please check both your inbox and spam folder, in case you may have missed it. If you still have not received your order confirmation, and you have been charged, please contact us at Help@thecocktailshop.in or call us at 212-647-9166.

-The following shipping options are available:

FedEx Ground 

FedEx 2 Day

FedEx Standard Overnight

FedEx International (international only)

DHL World Express (international only)

*Note some options may not be available to specific regions.

-We do not offer free shipping at this time.

-Please contact our support team at Help@thecocktailshop.in and provide your order number.

-We currently do not offer any coupons.  Any references to Cocktail Kingdom  Coupon Code" or "Cocktail Kingdom Discount code " on other sites are not valid. 

-Gift card codes can be entered when viewing your shopping cart, located under the list of products.

-Yes. All returns must be returned within 60 days from receipt date, be in new unused condition and include original product packaging. For more information, see our Return Policy